UTR Sports Provider and Player Guidelines

UTR Sports has created guidelines for Events and UTR Sports Members to protect players, providers, and the health of the sport. Reported or discovered violation of these guidelines will be reviewed by the UTR Sports Safety Committee before action is taken. Last revised date: July 20, 2026.


UTR Sports Provider Guidelines

UTR Sports Providers may not:

1. Share or “sub-license” a digital club license with other individuals and/or entities.

2. Violate the Verified rules (when running a Verified event).

Events must have: a. An official present to mitigate disputes at all Verified events (no Verified flex leagues or self-scheduled and reported matches allowed). 

i. Officials must be at least 18 years old, not participating in the event, and with no familial ties to any event participants. Providers may play in the event if a separate official is designated.

b. Results must be submitted within 48 hours of the event end date.

3. At any time directly or indirectly verbally abuse any official, opponent, sponsor, spectator or other person(s) within the precincts of the event site.

4. Have three (3) parent and/or player complaints lodged in a six-month period

5. Take payment off the platform when the agreement states that payment will occur on platform

6. Fail to clearly communicate and execute event refund policy

7. Fail a background check

8. Fail to report players in direct violation of UTR Sports Player Guidelines. Players must not:
a. “Tank” matches. A player shall always use their best efforts to win a match when competing
b. Participate in UTR Sports events if they have violated TIU (Tennis Integrity Unit) rules
c. Participate in match-fixing in any form
d. Make any attempt to manipulate the UTR Rating, results, or data

9. Misuse UTR Sports brand imagery or property: You may not purport yourself to be the “official” UTR Sports Provider in your region or area on social media or email. You may not brand your events similar to UTR Sports owned and operated initiatives like but not limited to, UTR Sports Team Leagues, UTR Sports Flex Leagues, UTR Sports National Championship Series, etc. The use of “UTR Sports” may not be used in any of your social media handles. Additionally, UTR Rating or UTR Sports may not be used in digital club names or event descriptions.

10. Use your Club License to run events at more than one location (except for event “spillover”, which must take place at no more than one facility less than twenty miles from the initial event location).

11. Host an event with prize money greater than or equal to $500, schedule on overlapping dates with a UTR Pro Tennis Tour event(s) within 200 miles without written consent from UTR Sports.

12. Use the UTR player messaging platform for anything other than promoting events hosted on the UTR platform or communicating directly with players about events on the UTR platform. Any abuse or misuse will result in termination of subscription without refund.

Player Guidelines

Players may not:

1. At any time directly or indirectly verbally abuse any official, opponent, sponsor, spectator or other person(s) within the precincts of the event site. Players may be banned from UTR Sports Events and/or UTRSports.net should they have three (3) complaints filed by providers or players in relation to: 
a. Unsportsmanlike conduct: acts of violence, disrespectful behavior, cheating, illegal substance abuse, destruction of property, gambling activities, match-fixing/game arranging.
b. “Tank” matches. A player shall always use their best efforts to win a match when competing. For purposes of this rule, the Referee, designated official, and/or the Chair Umpire shall have the authority to identify the behavior and end the match.
c. Improper withdrawal and/or defaults--notice must be given to the provider 24 hours prior.

2. Violate the rules of the Tennis Anti-Corruption Program (TACP), Tennis Anti-Doping Programme (TADP), or Tennis Integrity Unit (TIU)

3. Attempt to or successfully claim the profile of a player other than one’s self

4. Send inappropriate messages inside or outside of the UTR Sports platform

5. Impersonate another player or provider

6. Attempt to manipulate the UTR Rating, results, or data in any way

7. Misuse of UTR Sports brand imagery or property

We have a zero-tolerance policy regarding:
1. Racism, sexism, physical abuse
2. Tanking, match-fixing, manipulation of data
3. Failed background checks
4. Actions that conflict with rules and guidelines set by: Tennis Anti-Corruption Program (TACP), Tennis Anti-Doping Programme (TADP) or Tennis Integrity Unit (TIU).

If you have any questions or concerns about these rules or would like to report a violation, please go to support.utrsports.com.

Athlete Eligibility Guidelines

Purpose and Scope

To ensure alignment with the athlete gender eligibility standards established by the United States Tennis Association (USTA), the National Collegiate Athletic Association (NCAA), and the U.S. Olympic & Paralympic Committee (USOPC), UTR Sports applies specific entry criteria for female-designated divisions within Verified events.

1. Verified vs. Non-Verified Play

  • Verified Events: Participation in female-specific divisions (e.g., Women's Only, Girls' Only) is restricted to athletes whose sex assigned at birth is female and who are not undergoing masculinizing hormone therapy (e.g., testosterone). Only match scores from these events count toward a player's verified rating(s). 
  • Non-Verified Events: For recreational, social, or self-scheduled matches (such as Unverified tournaments or casual match play), players are welcome to participate in the gender category with which they self-identify. These results do not affect a Verified UTR Rating.

2. Alternative Divisions and Open Formats

Transgender athletes, both male-to-female and female-to-male, remain fully welcome to play and build their ratings on the UTR Sports platform. For Unverified events, the following divisions serve as open-access categories available to any athlete, regardless of gender identity or sex assigned at birth:

  • Open Divisions
  • Men’s / Boys’ Divisions
  • Co-ed Divisions and Formats

3. Universal Age Application

This eligibility framework applies uniformly across all age brackets, including all Junior divisions (12U–18U), Adult, and Senior divisions for all verified events.

4. Code of Conduct and On-Site Protocol 

Tournament Directors and Referees are not authorized to evaluate or process eligibility challenges on-site.

  • Code of Conduct: Under no circumstances are players, parents, or coaches permitted to question, challenge, or confront an opponent regarding their gender identity or eligibility at the tournament venue. Follow the process below.

Dispute Resolution 

To initiate a formal eligibility review, a player, parent, or provider must submit a request to the UTR Sports Legal team within 48 hours of the scheduled match via legal@utrsports.com.

UTR Sports reserves the right to privately request official verification documentation (such as a government-issued ID or an original birth certificate indicating sex at birth) to resolve the dispute. All inquiries and submitted documents are kept strictly confidential within the legal department. Failure to provide required documentation upon a formal UTR Sports request will result in the player's profile being restricted to Open, Co-ed, or Men's divisions for future Verified tournament play.

Abuse of the corporate review and dispute resolution process will result in account suspension or deletion.